Question 1

How do I get started?

Accepted Answer

Reach out via our contact form or email us at info@detailandesign.com with your event date, venue, and a brief description of what you're envisioning. We'll follow up within 48 business hours with availability and next steps.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking as early as possible especially for peak season dates. Our general guidelines are:Local & Regional zones: minimum 3 weeks in advanceExtended & Long Distance zones: minimum 6 weeks in advancePeak season (May – October): add 2 additional weeks to eachFriday-Sunday dates in Spring and Fall book quickly. If you have your heart set on a date, don't wait!

Question 3

Can I make changes after booking?

Accepted Answer

Yes. Changes to your order are welcome up to 14 days before your event. Modifications made within 14 days are subject to availability and may incur a rush fee. Final guest counts, table layouts, and any timing adjustments should be confirmed no later than 2 weeks out.

Question 4

What is required to hold my date?

Accepted Answer

A 50% non-refundable deposit of quote or zone minimum is required to secure your date on our calendar. The remaining balance is due 14 days prior to your event. Dates are not held without a signed agreement and deposit on file.

Question 5

Do you work with wedding planners?

Accepted Answer

Absolutely! Many of our bookings come through planner referrals and we love working alongside them. If your planner referred you, please mention it when you reach out. We're happy to coordinate directly with your planning team on timelines and logistics.

Frequently Asked Questions

How do I get started?

How far in advance should I book?

Can I make changes after booking?

What is required to hold my date?

Do you work with wedding planners?